Internal Communications Lead

Job Introduction

Location: UK 

Annual Salary: £32k - £35k (dependent on experience)

Hours of work: 37.5 per week

Contract: Permanent

Line Manager: Sarah Davies

Recruiter: Frazer Morton

We’re looking for an Internal Communications Lead to join our team and help shape how we engage, inform, and inspire our colleagues here at Twinkl. This role is pivotal in ensuring that colleagues across the business understand our vision and strategic goals, feel connected to our leadership, and are empowered with the information they need to do their best work.

As the Internal Communication Lead, you’ll work closely with senior leaders, key departments, and colleagues from across the business to design and deliver communication strategies that drive engagement and support strategic alignment. You’ll use your experience, expertise, and creativity to help bring our business story and priorities to life.

If you’re passionate about employee engagement, creative storytelling, and want to make a real impact, this could be the perfect role for you!

We are an experienced, supportive, and dynamic team, who are committed to making Twinkl a great place to work!

If you’re ready to bring your enthusiasm for internal communication to a team that will value it, then we’d love to hear from you!

Ongoing projects/how you’ll spend your day:

No two days will be the same, and you’ll have ample opportunity to contribute to a wide variety of activities and campaigns including:

• Supporting business areas by developing & delivering communication plans that align with business priorities and help support an engaged workforce.
• Enhancing leadership visibility by partnering with senior leaders to shape their communication approach, helping them connect authentically with colleagues.
• Supporting the IC team in managing internal communication channels, such as the intranet, e-newsletters, podcasts, videos, and quarterly All Hands events – ensuring content is engaging and relevant.
• Supporting change & transformation – help drive cultural change and business transformation by ensuring a clear, consistent, two way approach to communication is adopted

In this role, you will gain:

• Exposure to senior leadership – working closely with decision-makers and shaping business-wide communication.
• The opportunity to lead high-impact projects, from cultural transformation initiatives to company announcements.
• A chance to develop expertise in AI-powered and digital-first internal communications.

You’ll work with:

• All levels of leadership
• Colleagues from across the business

To succeed in the role, you will have:

• Proven experience in internal communication or corporate communications, ideally in an evolving organisation.
• Experience advising senior leaders and crafting executive communications.
• Strong project management skills, with the ability to juggle multiple initiatives and meet deadlines.

We're interested in anyone who meets all of the following:

• Is a natural storyteller with exceptional writing and editing skills.
• Has the ability to simplify complex topics and translate strategy into engaging, relatable content.
• Has strong stakeholder management and influencing skills, and is able to work with colleagues at all levels.
• Possesses a creative mindset, with a passion for innovation and trying new things.
• Has experience across digital communication channel & tools (e.g., intranets, video, podcasts, AI tools).